Exasperated by his garage door that kept reversing back upwards right before it hit the ground, Mr. Wenner called us for assistance.
We checked for a problem with the garage door's safety sensors first, since they are designed to prevent the garage door from closing if there is something standing in the way. If these sensors get bumped out of place, the closing mechanism does not work properly. Our experts discovered that Mr. Wenner's garage door sensors indeed had been tweaked and proceeded to realign them. A final check ensured that the garage door would now close all the way.
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* $29 service call - deducted from the service
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